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NOTEbookS Catalog (Books & Tapes)
Title: Beyond customer satisfaction to customer loyalty: the key to greater profitability
Alternate Title:
Author/Speaker: Bhote, Keki R.
Edition: Format: Book
Publisher: Location: Chicago
Pub Date: (c1996) Call Number: HF 5500 Am3L
URL:
General Comments: tables, charts, graphs, diagrs.
Availability:
Item
Status
Copy Number
Volume
05040
Available
C1
n/a

Subjects: BUSINESS - CUSTOMER SERVICE

MANAGEMENT

SUCCESS

Contents:
Rich Text:

Editor:
Abstract:BUSINESS ; A CUSTOMER SERVICE/MANAGEMENT/SUCCESS
Language:

Call Number: HF 5500 Am3L
ISN: 0-8144-2362-0
Pub. Place: New York
Pub. Date: (c1996)
Pages/Length: 148
Circulation: Circulating